Registration Policies

Evaluation Systems takes reasonable precautions to protect the integrity of your personal information provided in connection with the registration process, as well as any information generated internally that is specifically pertinent to you, and to keep this information secure.

Your private information will not be made available to anyone but you; Evaluation Systems and the Missouri Department of Elementary and Secondary Education (DESE) (including the employees, agents, contractors, or professional advisors of Evaluation Systems and the DESE); the institution(s) you indicate in your registration (if applicable); and any institution, entity, or person required or authorized by law to receive this information.

Payment for test fees is due in full prior to testing. If after registering and paying for your test you wish to cancel your registration, you may do so for a full refund up until you launch the profile. You may cancel a test registration by logging in to your account.

If you dispute a credit card charge for any assessment that you have taken and received a score, or for any other reason you have an outstanding balance with Evaluation Systems, the following policies apply to you:

• You will be assessed a $20 fee to cover the processing required to clear your account.
• You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

If a credit card charge for an Evaluation Systems service for you is disputed:

• You may not be allowed to make any future payments by credit card.
• You must make your payment to clear your account by cashier's check or money order only.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

If after registering for the MEP you wish to withdraw your registration, you may do so up until you launch the profile.

If you withdraw your registration before you have launched the profile (by selecting the "Begin the Profile" link in your account), you will receive a full refund of your test fee. Your refund will be issued by Evaluation Systems within one week of your request.

Once you have launched the profile, you may no longer withdraw and receive a refund or credit of any kind.